Accessibility at Toronto Pearson airport terminals
Accessible self-service check-in kiosks
They are available throughout the departures area of Terminals 1 and 3.
Accessible toilets and changing rooms
All washrooms at Pearson have a wheelchair accessible toilet. Each terminal also has an accessible changing room with accessible toilet and shower.
Aira is an app that uses technology and human assistance to enable those with sight loss the choice to navigate the airport independently.
Arranging for wheelchair and mobility assistance
Wheelchair and mobility assistance is provided by your airline and should be prearranged with the airline directly at least 48 hours prior to travel. Self-service wheelchairs are also available.
BlindSquare is a self-voicing GPS-based iOS app that uses Smart Beacons to enable those with sight loss greater independence as they navigate a domestic departure from Terminal 1.
In-terminal shuttle service
In-terminal shuttle service provides a quick and easy ride to and from your gate.
MagnusCards, a free app, helps people with autism and other cognitive special needs with common tasks. The Toronto Pearson Card Decks walk you through common airport processes.
Mobile flight notifications
You can receive flight updates via SMS to your iOs or Android device.
Service animals and guide dogs are welcome in our terminals. Pet relief areas are available in both Terminal 1 and 3 for all travelling animals.
Teletypewriters (TTY) devices are available on all levels of Terminal 1 and Terminal 3, as well as all Terminal Link train stations.
Part of our Welcome Team Volunteer Program, St. John Ambulance Therapy Dog teams walk the airport to bring enjoyment and help ease anxiety for passengers who find travelling stressful.
Transportation accessibility services
There are many ways to travel to and from Pearson. Whether you’re parking, travelling between terminals, or getting picked up and dropped off, there are accessible options.